WPMC names physical therapist 2020 Mercy Award winner

Vincent Marshall
Western Plains Medical Complex physical therapist Misty Ontiberos was named WPMC's 2020 Mercy Award winner.

Established in 2002 to honor the life and contributions of LifePoint Health founding chairman and CEO Scott Mercy, the annual Mercy Award is awarded to each LifePoint Health hospital employees who profoundly touches the lives of others and best represents the spirit and values on which the company was founded.

Western Plains Medical Complex announced its 2020 Mercy Award recipient as physical therapist Misty Ontiberos.

According to WPMC, the award is considered the highest honor a LifePoint employee can receive.

“At Western Plains, we share LifePoint’s commitment to making communities healthier, and we recognize this is supported by the good work and service of our employees on and off the job,” said WPMC CEO Jerry Dooley. “We are extremely proud to recognize Misty for her efforts on behalf of our patients and our community. She goes above and beyond each and every day to ensure that every person she encounters receives the highest level of care and compassion.”

In speaking of his fellow co-worker, Juliann Friess, an occupational therapist at WPMC, said, “Misty has taught me how to treat my patients with extra compassion and go above and beyond with helping another coworker.

"She often offers her own resources to help a patient in need. She will run errands in the community to make sure a patient has a walker, clothing, or medical necessities. She has taught me to do even the smallest things for patients and families such as braiding their hair, offering a recliner, and making sure all needs are met and patients are safe prior to leaving them.

"She will make sure she takes the time to work with family on safe transfers for when they go home. She is always smiling and is personable with anyone she encounters.”

All Mercy Award winners will go on to be considered LifePoint’s 2020 companywide Mercy Award.

This summer the LifePoint 2020 companywide Mercy Award winner will be announced and will be invited to a ceremony in Nashville, Tenn., in October.

“She treats patients with their best interest at heart and safety in mind," said therapy director Amy Dunn. "She advocates and priorities patient safety and care.

"Not only has she made an impact on patients, but she is a smiling face when a coworker needs a boost, a support source for our nursing staff, and a patient advocate and knowledgeable contributor in interdisciplinary meetings.

“The qualities of patience, compassion and treating people with respect and dignity is what Misty exhibits on a daily basis — and what makes her so deserving of this recognition.”

To contact the writer, email vmarshall@dodgeglobe.com.